(Marketing Strategy)

12 Languages of the Mind: Radiance, Shape, Proximity (Part 2 of 4)

Ryan Chute
Ryan Chute
August 2, 2022
12 Languages of the Mind: Radiance, Shape, Proximity (Part 2 of 4)

Three 12 languages of the mind stand out as particularly important for creative expression. These are the languages for radiance, shape, and proximity. Radiance is the language of energy. Light and dark, contrast and shadow. Bright or dull. It is what gives a thought its depth and dimensionality. Shape is the language of form and structure, of lines and curves. It is what provides an impression with its contours and boundaries, its mass and its depth. Proximity is the language of closeness and distance, near and far. It is what gives a thought its perspective and scale. We’ve grown apart. How do I bring you back? These three languages work together to create the illusion of space and depth, width, and height on a three-dimensional surface. They are what give a painting its three-dimensionality. For example, pay attention to how the artist uses light when looking at a painting. Notice how the artist uses contrast and shadow to create a sense of depth. Look at the shapes and forms in the painting, and see how they interact with each other. And finally, notice the placement of objects. Ask yourself, How are they arranged with each other? That will give you a good understanding of how the artist has used the languages of radiance, shape, and proximity to create a three-dimensional effect. Ready to delve into more of the 12 languages of the mind? This article, part two, will encompass how to utilize radiance, shape, and proximity in your marketing strategy.

The Main Value of Creative Expression

The Main Value of Creative Expression

As we fall ever deeper into creative thought, we float weightlessly in a silent world underwater where time stands still and everything is beautiful.

But it is dangerous to go swimming alone. Be sure someone who loves you ties a rope to your leg so they can haul you up when you’ve been under too long.”

Roy H. Williams

As suggested by the Wizard of Ads® in the quote above, the primary value of creative expression is it allows us to explore the depths of our imagination. It is a form of escapism that can be both therapeutic and exhilarating. When we get lost in ways to be creative or creative thought, we are free to play and experiment without judgment or consequence. We can explore new ideas and perspectives that may be outside of our everyday reality. This thinking can lead to innovation and breakthroughs in our personal and professional lives. At the same time, it is essential to remember that the mind is not always a reliable narrator. Our biases and individual experiences often color our thoughts and perceptions. As such, taking everything we think and feel with a grain of salt is vital. Your mind is an incredible tool, but it is only one part of who you are. You must also pay attention to your heart and body to ensure you live in alignment with your true self. These are 12 ways to communicate that elevate your creative expressions, whatever they may be:

  • Acting.
  • Creative art drawings.
  • Engineering.
  • Filmmaking.
  • Interior decorating.
  • Inventing.
  • Landscaping.
  • Making music.
  • Painting.
  • Persuading.
  • Photography.
  • Sculpting.
  • Selling.
  • Singing.
  • Speaking.
  • Writing.
  • Or [insert another creative expression art here].

Each of us has our unique way of expressing ourselves creatively. We can break down each creative expression into these 12 languages. You want to elevate your creativity for nothing else but your company’s sake. Why? Creativity is what differentiates your company from the competition. It’s what makes you unique. When you’re conscious of the 12 languages of the mind, you can start to see how each one manifests in your creative expression. For example, if acting is your thing, you might be particularly good at persuading people. Or, if you’re a painter, you might have an excellent eye for color and proximity. Each of these 12 languages has its own unique set of attributes. When you understand how they work together, you can start to elevate your creative expression– no matter what it may be. If you’re unsure where to start, Wizard of Ads® can guide you. We help home service industry businesses like yours increase their bottom line by using the power of being creative in marketing. Book a call.

12 Languages of the Mind - Radiance, Shape, and Proximity

12 Languages of the Mind - Radiance, Shape, and Proximity

Together, radiance, shape, and proximity make up the three essential aspects of creative expression in the 12 languages of mind. And, when used correctly, they can seriously elevate your communication influence quotient.


Radiance is the language of attraction and repulsion. Positive radiance is what pulls people in and makes them want to know more. Negative radiance happens when something does look or feel right. Radiance is energy. Roy H. Williams says, “outward radiance is energy expanding. Inward radiance is energy contracting. Hot and cold. Love and indifference. Dark and light.” It’s often the first language people think of when they think of creativity. After all, what’s more attractive than a bright, shiny, new idea? Negative radiance is present when we are having bad thoughts. What’s more repulsive than that sleazy salesperson desperately trying to make a questionable sale. But radiance isn’t just about being new or different. It’s also about having a positive or negative emotional impact. For example, when you see a beautiful sunset, the radiance takes your breath away. The same is true for your beautiful garden work or that enticing, newly-renovated kitchen you created. Radiance is also the language of passion. When you’re passionate about something, it shows in your face, voice, and body language. It’s no wonder that advertisers often use images of radiant people to sell their products. They know that we draw to radiance like moths to a flame. Radiance is what makes something worth paying attention to. Bright colors, neon signs, shiny banners, optimistic jackpot sounds. Radiance is often the starting point for creating something memorable. That means it’s essential you expertly avoid negative radiance at all costs.


Shape is the language of form. It’s how we give something physical condition and make it tangible. Think about a sphere and a pyramid. A sphere is smooth, soft, and curvy. A pyramid is sharp, linear, and pointy. Like phonemes, shape lends itself to a more masculine or feminine disposition. The difference in shape affects how we experience them. A sphere is smooth, free of edges or hard lines. A pyrimid is angular, specific, and directional. When choosing the right shapes for your business, you want to consider how you want to be perceived. Who are you hoping to attract? What message are you trying to convey? Shape in conjunction with proximity will affect how we perceive size. Our brain automatically adjusts the size of something based on its shape, and double so when linked with something else in proximity. In studying visual illusions, when you see a long, thin object, your brain will estimate it to be larger than it actually is. But when you view something short and wide, your brain will evaluate it as tinier than it actually is. This practice comes into play regularly when designing truck wraps and billboards effectively. We use shape to compare our physicality. A tall and thin mascot will look different than a short and stocky mascot. The way we dress also affects our shape. Wearing a baggy uniform will make us look more loose and casual, while fitted uniforms will make us look more precise and composed. Shape is also how we organize information. We use it to create structure and hierarchy. For example, we put all the nuts in one bin and all the bolts in another. And when we want to emphasize something, we give the shape more mass. We make it bigger bolder, or brighter — or, we simply bring it closer in proximity.


Proximity is a language of one thing to another. It’s how we show relationships between things in space. When something is close to us, it will appear larger than when it sits further away. When two objects are in proximity to each other, we can force perspective, creating unexpected relationships. Our brain uses proximity to help us understand space and distance. When we see two objects close together, our brain automatically assumes they’re close to each other. When we see two things far apart, our brain automatically thinks they’re further away from each other than they actually are. You can use proximity to create a sense of depth. When we see an object in the distance, our brain automatically assumes it’s further away from us than it actually is. That is why objects appear smaller than they appear in our rearview mirror. You can also create depth by using different levels of proximity. For example, if we see a row of books on a shelf, the ones closest to us will appear bigger than those that are further away from us. That is because our brain automatically assumes that the closer objects are closer to us than the objects further away. We also use proximity to create a sense of order. Things that are close together are usually more important than things that are far apart. That is why we tend to group items. For example, we might group all the books on a shelf by genre or author. You can also use proximity to create comedy in our copywriting. When we tell a story with an ending that is juxtaposed to the story, we create an unpredictable, yet congruent connection.

What is a Work of Human Creative Expression_

What is a Work of Human Creative Expression?

In short, a work of human creative expression is any piece of art or communication created by a person. That can include a painting, a song, or even a blog post. There are no strict rules about what constitutes a work of human creative expression. It can be anything the creator feels expresses their ideas, emotions, or thoughts meaningfully. Use radiance, shape, and proximity to define your forms of expression in the residential home services industry. Whether installing new HVAC equipment or repiping a home’s plumbing, you can use these three concepts to help you create memorable and meaningful work. Using unique and meaningful language combinations will set you apart from the competition. Use these three concepts to help craft a brand your audience will remember long after you finish the job. If you are stuck in the creative process, take a step back and analyze your work from any of the 12 languages of the mind. Or book a call with Ryan Chute from Wizard of Ads® today.

(Creative Expression)
(Communication Languages)
Ryan Chute
Ryan Chute

Helping small businesses become BIG brands with a holistic marketing strategy that speaks the same language across all sales and marketing channels.

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Frequently asked questions

Questions? We’ve got answers.

Who does the Wizard of Ads® for Contractors work with?

Wizard of Ads® for Contractors work with healthy and growing Residential Home Service Contractors hungry to grow by multiples, like you.

You are ready, willing, and able to grow your business. You are open to change and are seeking a distinctive angle of approach to gain the time and attention of a too-busy public.

You know that lasting relationships take time, patience, and good energy to nurture and cultivate. We carefully enter into every arrangement with the intention of working with you for as long as you own your business. You prefer lasting partnerships.

You are already a solid operator. You have successfully grown your business and appreciate the impact the right brand story will have to get to the next level in your operation. You know a strong relational message takes time to gain momentum, but it’s worth the one-time short-term discomfort for the long-term gains.

Marketing cannot fix a failing business.

We accelerate what’s already happening in a business. If your business is on the rocks, marketing will only speed up the inevitable.  

You’re focused on lasting change that leads to exponential, profitable growth, not just sales at any cost. Intuitively, you know that communication that enhances every element of your customer's experience and your employee's culture is the key to your success.

How does the Wizard of Ads® for Contractors charge?

Traditional marketing agencies are designed to capture the greatest amount of revenue from a client, regardless of results. Every last item is billed and expensed to the client. Typical agency fees can represent a whopping 55% of the entire advertising budget. That means a $5 million dollar advertising budget, you would spend $2.75 million on agency fees.

Think of Wizard of Ads® for Contractors as the Anti-Agency.

Our income is not tied to your advertising budget. Our income is exclusively tied to your growth. Our goal is to maximize your advertising impact with the lowest reasonable spend. This allows you to spend only what is necessary or to put extra horsepower into aggressively growing in your market.

The genius of this model is that it perfectly aligns our motivations as true partners for exponential profitable growth without the pain of being unaffordable. Ultimately, we are confident in taking the risk of being underpaid in the first few years because we know the results always speak for themselves.

Next, we do not accept commissions, referral fees, kickbacks, or other compensation from any service providers we recommend or engage for production work. Most agencies do. This includes the 15% agency commission for media buying. This approach is considerably different from the compensation plan employed by most advertising agencies, as it eliminates any potential conflicts of interest and allows us to focus our entire attention on helping you grow your business profitably as a true partner. For example, a $500,000 annual media buy would involve a $75,000 commission that we would have removed directly from your media providers' invoices.

This is the perfect pricing model for Residential Home Services.

By tying ourselves to gross revenue, we only have one motivation. Your motivation. We have no motivation to convince you to spend more money on marketing than what is necessary, and since we are a variable expense to sales, we NEVER become too expensive to have us on your team.

In almost every case, we end up lowering the amount of money you spend. We will stay within your planned marketing budget, including your media spend, production, and our Annual Fee. Add on the fact that you get any and all commissions back for media buys and various services provided by outside providers, and you will actually save money having us on your team.

Don’t forget, we have the largest buying power in North America for media buying, meaning for every dollar you spend buying media, we only spend 27 cents on average. This stretches your reach, impact, and frequency in a way no other agency (or yourself) can achieve on your own, saving you hundreds of thousands of dollars, eventually millions, every single year.

Clients who heed our advice and embrace our Marketing Strategy quickly add $1 million in incremental revenue to their business, making your investment a smart bet and a bit of a no-brainer.  

There is no longer any guesswork, hope, or fear that our marketing strategies are going to work. If our client’s are able to abandon any limiting beliefs about marketing, deliver operational excellence, and play the long game, our marketing strategy will accelerate their profitable growth.

Wizard of Ads® for Contractors pricing model is based solely on the topline revenue of your company. It consists of an Upfront Fee and an Annual Fee. These fees are inclusive of scheduled travel, services, and all other expenditures as outlined in the Consulting Agreement.

The Upfront Fee covers the intensive Uncovery Process, the first year’s Media Buy, the Creative Process, and the Market Research while the Annual Fee goes toward implementation, ongoing creative and consulting, and next year's media buy. You get a team of 3.5 people, with direct access to a top tier Creative Lead and Media Buyer, and on-demand access to me as your Master Strategist. You will also have a full-time Account Manager keeping everything on track.

While the upfront does have an initial pinch, it is easy to amortize the investment over the many years we will be working together to grow your business. Wizard of Ads® retain clients for 10 years, on average. The sale of the business is the number one reason for termination. We actively terminate the bottom 1% of clients who are unwilling or unable to follow our strategies.

Wizard of Ads® for Contractors believes that all rewards should be directly correlated to the success of our clients. This means that the Wizard of Ads® for Contractors only receives a raise when the company achieves growth. For example, if your gross sales for the year have increased by 25%, the Annual Fee you pay us in the following year will also be increased by 25%. Likewise, if your gross sales decrease, our Annual Fee will decrease by the same percentage during the following year.

This is an exceptionally easy and fair way to track and reward success. This model was developed by Wizard of Ads® over 35 years ago and has served us well because it serves our clients well.

As a rule of thumb, we take the risk of working for considerably less than our actual value in the first few years as we help accelerate growth. This means you need to be willing to pay us exceptionally well when you start doing even better.

When should I engage The Wizard of Ads® for Contractors?

There are four key revenue stages for engagement with the Wizard of Ads® for Contractors.

  1. Under $3.6 million in revenue
  2. Between $3.6 and $10 million in revenue
  3. Between $10 and $20 million in revenue
  4. Over $20 million in revenue

Under $3.6 million in revenue is an investment in your brand. This will serve you well in establishing your brand story early on and help you with your name, logo, and truck wrap design. It's easier to create pictures from a story than it is to make a story based on pre-drawn pictures. You'll be glad you did. Everyone on a fast path to growth is.

Most clients start with Wizard of Ads® for Contractors between $3.6 and $10 million in revenue. They have often seen a natural ceiling with their leads for demand service and are looking for ways to push past the ceiling. This can only be done with a properly executed brand strategy, specifically in mass media with a sticky story.

Between $10 and $20 million in revenue, Wizard of Ads® for Contractors has some natural economies of scale. This is a sweet spot where Wizard of Ads® for Contractors can offer some added value in getting the ball rolling.

Over $20 million in revenue is actually the lowest cost point of entry as a percentage of revenue, but not the cheapest time to start with the Wizard of Ads® for Contractors. Leveraging all economies of scale aside, we have been left out of the upside along the way, so engaging when over $20 million in revenue means we have to mend a lot of fences damaged along the way. This is also where clients see significant savings in their media buys and production costs.

There are also three market sizes to consider.

  • Primary Markets are the top 50 cities in America.
  • Secondary Markets are the smaller cities in America.
  • Tertiary Markets are the more rural trade areas in America.

When considering an engagement with The Wizard of Ads® for Contractors, consider what size market you are in. For example, a $3.6 million company in a Primary Market will struggle to get the necessary reach needed to make a splash. You either have to be more patient than a larger company or spend more money to accelerate your reach.

Alternatively, a $5 million company in a Secondary Market will look like a pretty darn big fish in a medium-sized pond.

A $20 Million company in a Primary Market will feel like a $50 million company using our strategies to potential customers.

The key to remember is that the earlier you start with the Wizard of Ads® for Contractors, the lower the investment to get started. As they say, the best time to plant a tree was 20 years ago. The second best time is today.

Are production costs included in your fees?

The Wizard of Ads® for Contractors Creative Lead will create the ad copy, cast the voice actors, source the production house, direct the performance, pick the music bed, manage all the edits, and provide you with the completed ad for final approval before sending to air on your behalf. This is included in our fees.

You pay for the production house, actors, royalty-free music, and jingles directly to avoid any potential for markups, commissions, or management fees.

We have many friends in the industry that give our clients good deals due to the large volume of work we provide them. We will introduce you to them.

How long before a brand-forward strategy starts working?

In approximately three months of activation, we’ll just be getting live on air. In six months (3 months on air), you’ll be getting anecdotal feedback from people that you are being heard, but there will be no direct line to revenue.

After 6 months on the air, you’ll think you made the biggest mistake of your life signing up for this branding nonsense. After 9 months on the air (12 months in) you’ll see the light at the end of the tunnel.

At 12 full months on the air, you’ll know why you did this branding thing. Two years from now, we'll be clinking champagne flutes as you wonder why you didn’t do this sooner.

How long before we’re live?

The general guideline is 70-120 days, depending on the level of production needed and if there is a name change to your business.

This includes an onsite visit, a deep dive into research, and getting things created, negotiated, approved, produced, and live on the air.

  • Uncovery - 15-30 days based on travel. 1-2 days onsite.
  • Research - 30-60 days based on the scope of work.
  • Creative and Media Buy Process - 45 to 60 days
  • Offline Production - 15 days for radio. 30 - 60 days for television.
  • Online Production (if switching) - 60 days

This means planning for roughly 90 to 120 days in the proper development and production of a completely unique Marketing Strategy before anything hits the airwaves.

Are you exclusive?

Creatively, yes. During the term of this Agreement, all Creative Partners assigned to your Account shall not engage, directly or indirectly, as an employee, officer, manager, partner, consultant, agent, owner, or in any other capacity, in any competition of the client, including any company engaged in marketing consulting.

For clarity, the Creative Partner is defined as the individual Wizard of Ads® Partners who is responsible for creating your creative strategy and ongoing creative copy. Competition is defined as companies that engage in the same industry and business units (e.g., HVAC, Plumbing, etc.) as you. The market area is defined as the area where the marketing message naturally reaches through DMA or 60 miles from the city center of the client's service area(s).

Naturally, we exclude any potential future competition in markets where you are not currently active at the date of signing.

We do not limit Media Buyers in any market. Media Buyers get better deals for larger volumes, making it beneficial for the client to have the Media Buyer available to do as many buys as possible to secure the best deals on the client’s behalf.

Do you do digital marketing?

In rare circumstances, Wizard of Ads® for Contractors will provide specific digital marketing solutions. Wizard of Ads® has very specific Partners that provide digital services that serve Residential Home Services effectively. Under no circumstances will digital marketing services be offered without Wizard of Ads® for Contractors' core solution.

It is most likely that Wizard of Ads® for Contractors will work with your existing digital partners and suppliers. If you do not have a reliable digital provider, we would be happy to introduce you to a number of great providers that play nice with Wizards.

Do you do jingles?

Wizard of Ads® for Contractors can assist you in getting a jingle for your business. Like any other tactical element of a marketing strategy, we do not produce a jingle for the sake of a jingle.

If you do not have a story or a strategic reason to have a jingle...or an ad campaign to tie it to, do not waste your hard-earned money on a jingle. You are wasting your time and money.

When you do build a single unified marketing strategy that incorporates a jingle for a specific (often scientific) reason, we have a Jingle Wizard who has studied the art and science of jingle design.

He will score you an original, royalty-free jingle, including professional singers, musicians, and producers. He will not knock off a generic jingle from a publicly available music bed that sounds like everyone else's jingle.

Your jingle will serve a very specific reason and produce a very specific result. Have you guessed how much we love jingles yet?

Who owns the copyrights?

Wizard of Ads® for Contractors owns your copyright for two very specific reasons. We also provide a fair use clause in all contracts to ensure you are in no way limited to the access of your creative works, whether you are working with us or not.

The first reason we own your copyright is to ensure that we do not have to go up against our own creative works in other markets we serve. This means you are not allowed to lend, give, borrow, tweak, rent, lease, or sell your creative works to any other company at any time.

The second reason we own your copyright is that we can establish a one-time value for your creative works in the event that someone steals the content. Upon selling you the copyrights, you can go after the perpetrator for theft and make a considerable bounty in a slam dunk case.

Here is how Wizard of Ads® word the fair use of your copyright for as long as your business is in operation:

All writing and/or marketing materials we create for you are not works-for-hire. Wizard of Ads® for Contractors hereby irrevocably grants you, and your successors in interest, the non-exclusive, royalty-free, non-transferable, and worldwide right to use the Works in connection with the marketing of your business pursuant to the Marketing Strategy for so long as your business is operational.
How do I measure brand results?

There are a number of interesting ways to measure results. Some people like to get unique identifying telephone numbers, or create branded URLs that redirect to landing pages or the website. However, much of this is a waste of time and energy as it never tells the true story of the brand journey and how it affected the decision-making process.

Other indicators of brand effectiveness include tracking new customers, reactivated customers, or running a brand equity survey to get a sense of your share of mind. Digitally you will see direct search increase, which cannot be affected by anything digital, as well as branded keyword inquiries increase. You’ll, of course, need to get your digital people to add these to your campaigns if you hope to see an increase in conversions.

Wizard of Ads® for Contractors tracks the simplest of indicators. Top line revenue. When your branding takes effect, and the company responds in kind from the phone call or form fill-on, top-line revenue will increase. Efficacy is plotted on a T12, and total lead volume from all sources is tracked.

12 things you should know before signing up.
  1. Quality relationships take time. Branding is a long-term strategy. That’s why most contractors do it wrong, or not at all. There is always a lag between the start of the new campaign and the time it takes your customers to connect the dots. You MUST BE READY, WILLING, AND ABLE to endure this lag period. In our experience, the lag is typically 6 to 9 months, depending on how competitive the marketplace is, your company’s reputation, your budget in relation to reach, and the eight uncontrollable environmental factors. During this time, we will be helping you implement a transition plan to ease the pain. The good news is that this lag only happens once.
  2. Decisions by Committee. We completely reject the notion of decisions by committee. We work with a single, courageous decision-maker. We welcome decision influencers, but we only look to the Owner for the final decision. All decision-makers and influencers must be involved in the Uncovery and Marketing Strategy Presentation if they want to offer input in the future. It is critical that we have a 100% fully approved plan that can be defended and championed by all leaders in the organization.  
  3. Proven Strategy. That means we are not the low-cost provider. With nearly 200 home service clients and a book of strategic devices, tools, and tactics, this isn’t a guessing game for us. We know what to do to make your externally triggered grudge purchase appealing to your potential buyers. If you can deliver the goods, we can continue building relationships. If you are uncomfortable with the idea that you are paying us less now so that you can pay us considerably more once revenues allow, please do not commit. We intend to be your true partners, in sickness and in long as you own your business.
  4. Automatic Payments. Everything is on automatic payments. If you struggle with managing cash flow, figure that out in your business first. We accept all major credit cards and ACH payments.
  5. We Cause Problems. If you don’t have a capacity issue now, I promise you will in about 9 months. Let’s deal with recruitment out of the gate as part of your comprehensive marketing strategy.
  6. We Own the Copyrights. All writing and/or marketing materials we create for you are not works-for-hire. We irrevocably grant you, and your successors in interest, the non-exclusive, royalty-free, non-transferable, and worldwide right to use the Works in connection with the marketing of your business pursuant to the Marketing Strategy for so long as your business is operational.
  7. Brand Building. We will be steering you to limit the use of discounts, rebates, coupons, and sales to attract clients. We know this feels counterintuitive to many, and we will clarify our reasoning. Rest assured, we have considerable experience in creating similar offers that are not damaging to your profitability, your brand’s integrity, and your preferable long-term client relations.
  8. Creative Authority. We must have creative authority over the words. You can accept copy as written or reject it outright, but you cannot modify the words yourself. If you do not like something as written, we are happy to discuss it and make the necessary change to maintain the integrity and intention of the words chosen. Alternatively, we will scrap the concept and create new copy that you are happy to get behind 100%.
  9. Proprietary Algorithm. The media buy must be structured in a very specific way, including running a full 52-week schedule. It is based on brain chemistry, not P&Ls. Once we have committed to the buy, it’s important to avoid adjustments unless they are calculated additions.
  10. Knucklehead Factor. You should expect knuckleheads. For example, when you start running ads that are certain to get attention, you need the courage to continue running those ads, even when you receive complaints. We celebrate complaints. It means we’ve made people feel.
  11. Digital Weasels. In about three months from the time your advertising campaign hits the airways, your digital marketers will show you a marked increase in direct and organic traffic. Some Digital Marketers will mistakenly claim this success as their own. Done properly, you can continue to spend less and less on digital lead generation by increasing your branded keyword online presence.
  12. Annual Marketing Meetings. Travel permitting, we prefer to hold Annual Marketing Meetings (AMMs) outside your city. Years of experience have taught us that we get better results when decision-makers are outside their sphere of influence, away from the day-to-day distractions of the office.

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